Technical

How do I use text and Video Chat on LoveColors?

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I have tried searching for a friend on the site, but cannot find her when I search by her aura colors. Why not?

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Why am I having trouble getting the site to function properly on my computer?

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Can I change my User name?

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How do I change my password and/or email address?

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It says my password is incorrect.

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Your system tells me that my email address cannot be used to register. Why not?

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How do I update my account with my new email address?

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How do I update important information?

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Why do I keep getting logged out when I try to do anything?

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How do I upload photos to my profile?

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How do I remove my photo?

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How do I start or stop receiving emails from LoveColors.com?

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How do I change the frequency of emails that LoveColors sends me?

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I cannot send messages.

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When I search, I don’t get any results.

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When I click on Quick Search only one member’s name keeps coming up.

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When I entered options inside the Quick Search button, after awhile those settings disappeared.

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What if I’m not receiving any or few compatible matches?

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I want to change some of the answers on the LoveColors questionnaire.

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What if I “block” someone that I did not want to block?

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Will the other person know if I have blocked them?

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How do I temporarily hide my profile on LoveColors?

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How do I remove my profile from LoveColors?

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When someone sends me a message, where does it go and how do I respond?

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Is there any way to make the videos load faster?

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Welcome to Help & Support

In this Section you will find helpful information on LoveColors.com