Site Functions

How do I use text and Video Chat on LoveColors?

Read Solution/Article...


How can I reactivate my account if it has been deactivated or frozen?

Read Solution/Article...


I received a message from another member in my email, but when I logged on to LoveColors, it showed no messages and when I tried to search for the member it said, “No Member Found.” What happened?

Read Solution/Article...


I have tried searching for a friend on the site, but cannot find her when I search by her aura colors. Why not?

Read Solution/Article...


Do I have access to looking at all of the other people on the site, or can I only see the photos and profiles of people on the site who are sent to me as matches?

Read Solution/Article...


What does it mean to “Favorite” someone? What is the difference between “Favorite” and “Friend”?

Read Solution/Article...


I want to see what I emails I’ve sent, where can I do that?

Read Solution/Article...


How can I see a member’s profile if I haven’t received it as a match from LoveColors?

Read Solution/Article...


How can I contact the members who are pictured on the Sign In page on the site?

Read Solution/Article...


Can I change my User name?

Read Solution/Article...


How do I change my password and/or email address?

Read Solution/Article...


How do I update my account with my new email address?

Read Solution/Article...


How do I update important information?

Read Solution/Article...


What are the requirements I should follow when creating a user name?

Read Solution/Article...


How do I upload photos to my profile?

Read Solution/Article...


What photos are allowed by LoveColors?

Read Solution/Article...


How do I remove my photo?

Read Solution/Article...


How do I start or stop receiving emails from LoveColors.com?

Read Solution/Article...


How do I change the frequency of emails that LoveColors sends me?

Read Solution/Article...


When I search, I don’t get any results.

Read Solution/Article...


When I click on Quick Search only one member’s name keeps coming up.

Read Solution/Article...


What if I’m not receiving any or few compatible matches?

Read Solution/Article...


What if I don’t want to show my age in my profile?

Read Solution/Article...


I want to change some of the answers on the LoveColors questionnaire.

Read Solution/Article...


What if I “block” someone that I did not want to block?

Read Solution/Article...


Will the other person know if I have blocked them?

Read Solution/Article...


What do I do if someone sends me an offensive email?

Read Solution/Article...


What do I do if I see an underage member?

Read Solution/Article...


Can I change to a different language on LoveColors?

Read Solution/Article...


How can I hide my online status so that people don’t know I’m online?

Read Solution/Article...


How do I temporarily hide my profile on LoveColors?

Read Solution/Article...


How do I remove my profile from LoveColors?

Read Solution/Article...


What happens after I take the Love Colors Questionnaires?

Read Solution/Article...


When someone sends me a message, where does it go and how do I respond?

Read Solution/Article...


What is Send Friend Request?

Read Solution/Article...


What is a Wave?

Read Solution/Article...


How many times can I wave at someone?

Read Solution/Article...


Why is it helpful for members to know that I looked at their profile?

Read Solution/Article...



Welcome to Help & Support

In this Section you will find helpful information on LoveColors.com